Technical Support Short-Term Technical Certificate

This program is available at the Beavercreek and Springfield - Leffel Lane locations.

This certificate is focused on providing the knowledge and skills necessary to support computer and network end-users and support desktop application software.

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Outcomes and Curriculum

Upon completion of the Technical Support short-term technical certificate, a graduate will be able to:

Demonstrate knowledge of computer and network systems terms and concepts.
Setup, install, configure, and troubleshoot hardware/software for desktop computer systems.
Install, configure, manage, and maintain network-based voice, audio, and video technologies.
Use and troubleshoot basic application software.

Course	Title	Credits
Fall
NTK 1110	PC Hardware Essentials	3
NTK 1120	PC Operating Systems Essentials	3
--	ITS Electives*	4

Spring
NTK 1211	Fundamentals of Networking	3
CSE 1110	Introduction to Cybersecurity	3
CSE 1120	Cybersecurity - Security +	3
ITS 1238	Intermediate Spreadsheet	2

	Total credit hours	21

*Students may take 4 credits fro subject code ITS except ITS 0800 and ITS 0810.

Questions? We're here to help!

Alisa Van Overstraeten Assistant Professor and Coordinator, Cybersecurity

937-328-6466 vanoverstraetena@clarkstate.edu